Shipping policy

At Larnobra, we are committed to providing a smooth and convenient shopping experience. We offer free shipping on eligible orders and work to deliver your coffee tables safely and within the estimated delivery timeframe.

1. Shipping Costs

Larnobra offers free shipping on eligible orders. No shipping fee will be charged for qualifying deliveries under our standard shipping policy.

If any special delivery charges apply, we will communicate them before confirming the order, where required by law.

2. Order Processing Time

Orders typically require 1–2 business days for handling and processing.

Processing includes reviewing order details, preparing the product, and arranging dispatch. Business days exclude weekends and applicable public holidays.

3. Estimated Delivery Time

Our estimated delivery timeframe is:

  • Handling time: 1–2 business days

  • Transit time: 3–5 business days

  • Total estimated delivery time: 5–8 business days

Delivery times are estimates and may vary depending on the destination, courier service, public holidays, weather, or other circumstances beyond our control.

4. Order Confirmation

After placing an order, please ensure your contact information and shipping address are accurate.

We may contact you to confirm your order details before dispatch. Please respond promptly to avoid unnecessary processing delays.

5. Cash on Delivery (COD)

Larnobra currently accepts Cash on Delivery (COD) only.

Please ensure someone is available to receive the package and make the required payment when it arrives. The delivery provider will communicate any applicable delivery instructions.

6. Tracking Your Order

If tracking information is available for your shipment, we will provide it through the applicable order or shipping communication.

Tracking updates may take some time to appear after dispatch. If you need help checking your delivery status, contact our customer support team.

7. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address and contact number.

If you notice an error, contact Larnobra as soon as possible. We will try to correct the details before dispatch, but changes may not be possible once the package has shipped.

Additional delays or delivery issues caused by incorrect information may require further coordination with the delivery provider, subject to applicable law.

8. Delayed or Missing Orders

Although we aim to meet our estimated delivery times, delays may occur due to courier operations, weather conditions, public holidays, or other unexpected circumstances.

If your order has not arrived within the estimated delivery period, contact us with your order details so we can help investigate the issue.

Nothing in this policy limits your rights under applicable consumer protection laws.

9. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact Larnobra as soon as possible. Include your order details and photographs of the item or packaging, if available, to help us assess the issue.

We will review the situation and explain the appropriate next steps in accordance with our Return and Refund Policy and applicable law.

10. Contact Information

For questions about shipping, delivery, or order tracking, please contact us:

Trade Name: Larnobra
Phone: +556834633857
Email: support@larnobra.com
Address: R. Epaminondas Martins, 182, Feijó - AC, 69960-000, Brazil

Thank you for shopping with Larnobra. We appreciate your trust and look forward to delivering your order.