Privacy policy

At Larnobra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Larnobra collects, uses, stores, and shares your information when you visit our website, place an order, or contact our customer support team.

By using our website, you acknowledge the practices described in this policy, subject to applicable privacy laws.

1. Information We Collect

When you visit or shop with Larnobra, we may collect the following information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order details and purchase history

Technical Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and interactions with our website.

Customer Support Information

If you contact Larnobra, we may collect the information you provide in your messages so we can respond to your questions and assist with your order.

2. How We Use Your Information

Larnobra may use your information to:

  • Process and confirm your orders.

  • Arrange shipping and delivery.

  • Contact you about your order and delivery status.

  • Respond to questions and customer support requests.

  • Handle eligible returns and refunds.

  • Improve our website, products, and customer experience.

  • Protect our business and help detect fraudulent or unauthorized activity.

  • Meet applicable legal and regulatory obligations.

We aim to use personal information only for legitimate purposes and as permitted by applicable law.

3. Cash on Delivery Payments

Larnobra currently accepts Cash on Delivery (COD) only.

We may use your name, phone number, and delivery address to confirm your order and coordinate delivery. You generally do not need to provide online credit or debit card details to place a COD order through our store.

4. Sharing Your Information

Larnobra does not sell personal information for money. We may share necessary information with trusted third parties when required to operate our store, including:

  • Shopify: Our e-commerce platform.

  • Delivery and shipping providers: To deliver your coffee table orders.

  • Website and technology providers: To maintain and improve our online store.

  • Professional advisers or legal authorities: Where reasonably necessary or legally required.

We aim to share only the information necessary for the relevant purpose, subject to applicable privacy requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, understand website usage, and improve the customer experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by law, Larnobra will seek consent before using cookies or similar technologies that require it.

6. Data Storage and Security

Larnobra takes reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We retain information only for as long as reasonably necessary for order fulfillment, customer support, business records, dispute resolution, and legal compliance, subject to applicable retention requirements.

No online system or electronic storage method can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable law, you may have rights to:

  • Request access to your personal information.

  • Ask for inaccurate information to be corrected.

  • Request deletion of information where legally permitted.

  • Request information about how your data is used and shared.

  • Withdraw consent where processing is based on consent.

  • Exercise other rights provided by applicable privacy laws.

To make a privacy request, contact Larnobra using the contact details below. We may need to verify your identity before responding.

8. International Data Processing

Because Larnobra uses Shopify and may use third-party service providers, personal information may be processed or stored outside your country.

Where required, we will take appropriate steps to ensure that international transfers and processing comply with applicable data protection laws.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Larnobra does not control the privacy practices of those websites. Please review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is legally required. If you believe a child has provided personal information improperly, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

Larnobra may update this Privacy Policy to reflect changes in our business, website, services, or legal requirements.

Any updated version will be published on this page with a revised date. We encourage customers to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how Larnobra handles personal information, please contact us:

Trade Name: Larnobra
Phone Number: +556834633857
Email: support@larnobra.com
Address: R. Epaminondas Martins, 182, Feijó - AC, 69960-000, Brazil

Thank you for trusting Larnobra. We value your privacy and appreciate your business.