FAQ's

Frequently Asked Questions (FAQ)

Welcome to the Larnobra FAQ page! We want your shopping experience to be simple and convenient. Below, you will find answers to common questions about our coffee tables, shipping, payment methods, returns, and refunds.

1. What Does Larnobra Sell?

Larnobra specializes in coffee tables designed to complement your living room and home décor. Our goal is to offer practical and stylish furniture options for different home interiors.

2. Do You Offer Free Shipping?

Yes! Larnobra offers free shipping on eligible orders. We aim to make shopping for your favorite coffee table convenient without additional standard shipping charges.

3. How Long Does Delivery Take?

Our estimated delivery timeframe is 5–8 business days, depending on your delivery location and courier service.

  • Handling time: 1–2 business days.

  • Transit time: 3–5 business days.

Delivery times are estimates and may vary due to courier delays, public holidays, weather, or other circumstances outside our control.

4. What Payment Methods Do You Accept?

Larnobra currently accepts Cash on Delivery (COD) only. Payment is collected when your order is delivered according to the delivery arrangements communicated to you.

5. Can I Return a Product?

Yes. Larnobra offers free returns on eligible products. You may request a return within 14 business days of receiving your order, subject to our Return and Refund Policy and applicable consumer protection laws.

Please contact our support team before returning a product so we can explain the return procedure.

6. Are Returns Free?

Yes, Larnobra provides free returns for eligible products through our approved return process. Please contact our customer support team before sending an item back to receive instructions.

7. How Long Does a Refund Take?

After your return has been reviewed and your refund approved, Larnobra aims to process the refund within 3 business days.

Because we accept Cash on Delivery, please contact our support team to confirm the available refund method. The time required for the funds to reach you may vary depending on the method used.

8. What Should I Do If My Product Arrives Damaged or Incorrect?

If your coffee table arrives damaged, defective, or different from what you ordered, please contact Larnobra as soon as possible.

Include your order details and clear photographs of the item and its packaging, if available. Our team will review the issue and guide you through the appropriate next steps.

9. Can I Change or Cancel My Order?

If you need to change or cancel an order, contact Larnobra as soon as possible. We will do our best to help before the order is dispatched. Changes or cancellations may not be possible after shipment, subject to your rights under applicable law.

10. How Can I Track My Order?

If tracking information is available, Larnobra will share it with you after your order has been dispatched. You can use the provided tracking details to check your shipment's progress.

If you need assistance with your delivery, please contact our customer support team.

11. How Can I Contact Larnobra?

You can contact Larnobra using the following details:

  • Trade Name: Larnobra

  • Phone Number: +556834633857

  • Email: support@larnobra.com

  • Address: R. Epaminondas Martins, 182, Feijó - AC, 69960-000, Brazil

12. Why Shop With Larnobra?

At Larnobra, we aim to make shopping for coffee tables straightforward and convenient. We offer free shipping on eligible orders, Cash on Delivery, free returns on eligible products, and customer support to help you with your shopping experience.

Thank you for choosing Larnobra! If you have any additional questions, please contact us. We will be happy to assist you.